Talk to us. Barks count too.
There are few of us and we read everything. The email is the same for every subject: tailmeetlx@gmail.com. We usually reply within a few days.
About what
Bugs and problems
Something in the app, on the site or in the waiting list that did not do what it should. Tell us your phone and what you were doing — it helps a lot.
Write about a bugPartnerships: parks, shops and vets
Do you run a place where dogs are welcome and want to be on the map? Write to us with the address and opening hours.
Write about a partnershipPress
Interviews, images and whatever you want to know about the Lisbon launch.
Write about pressPrivacy and data
Access, correction, export or deletion of data — whatever you cannot do in the app itself.
Write about privacy
That is done inside the app.
If someone behaved badly, you do not need to write to us: in that person’s chat or profile you have Block and Report. Blocking is immediate, and the report is filed with the right context, which is what lets us act. Over email half the information is lost.
Found a vulnerability?
Thank you for telling us first. We follow coordinated disclosure, as set out in our security.txt. Answers to the most common questions are already in the FAQ.